- In-store pickup or local delivery within Hong Kong only are accepted.
- Customers who choose in-store pickup, please inform our shop staff via our Kipling Official WhatsApp business account of your personal contact information and which store in Hong Kong you would like to go for pickup after payment is settled.
- Delivery is free via SF Express upon minimum purchase order of HK$800 (Outlying Islands are excluded). If purchase order is less than HK$800, shipping rates and fees may vary depending on the weight of products or the delivery address (subject to SF express rate card).
- Cash on delivery.
- Delivery is limited to Hong Kong only. Please inform our staff via our Kipling Official WhatsApp business account regarding your personal contact information and delivery address details.
- Delivery will be within 3– 5 working days*.
- Delivery tracking: customer will receive a tracking number after payment settlement, please refer to this site for order tracking.
* It is our goal to deliver within the above mentioned times, however, delivery dates are subject to the delivery schedules of the third party logistic provider (SF Express), weather conditions and force majeure.
* We will be unable to change the delivery address on orders after payment has been completed.
* If there is no one at the indicated nominated delivery address who can accept delivery of products, please contact SF Express
* Title to and risk of loss in your products will pass to you when you take possession of the products.